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Privacy Policy

Who are we?

Torque & Repair Services – with address: and company number: BE 0894.981.980 – will find the protection of privacy is extremely important and wants to inform its visitors and customers as much as possible, respect and give them control over what happens with their data.

We want to manage and use our customer data securely, respectfully and with due diligence in order to better serve them and provide the best possible experience. Torque & Repair Services therefore starts from the principle that everyone should have control over his or her personal data.

Below you will find information about what data we collect, why, for how long and how you can control it. We invite you to take the time to carefully review our privacy policy, and any other terms and conditions that may apply to our products and services.


This privacy policy applies to all our customers (current, past and future) and to all visitors to the Torque & Repair Services. The European General Data Protection Regulation 2016/679 of April 27, 2016, the Law of December 8, 1992 (“Privacy Law”), the Law of June 13, 2005 (“Electronic Communication Law”) and the associated implementing decrees, as well as any future amendments thereof, regulate the protection of your personal data.

Ensure privacy

Torque & Repair Services strives to fulfill its obligations and to respect the rights of its visitors and customers every time we process your personal data.


Through the information and services of Torque & Repair Services, you agree to our privacy policy and the terms and conditions we have included herein. Your consent is personally requested each time you register as a member, as well as when you use our various digital forms.

Monitor visitor behavior

Torque & Repair Services uses various techniques to keep track of who visits our website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience.

The information that we register – via cookies – includes the IP address, the type of browser, the type of device and the pages visited within our website. We keep this information anonymously and it is not linked to other personal information, so that it does not fall under the processing of personal data.

Use of cookies

Our website places cookies with visitors whose internet browser and / or device allows this. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors come back and to see which pages are doing well.

Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. may use cookies to store your preferences and settings and to optimize your web experience. .

Third party cookie

It is possible that third parties, such as Google, advertise on our website or that we use another service. In some cases, these third parties place cookies that cannot be influenced by us.

Do you wish to delete your saved cookies?

This differs from which internet browser and / or device you use, consult the help index of your internet browser or the user manual of your device if you wish to delete and / or disable the cookies.

Safety and security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to protect and secure the information we collect online. In addition, we have taken appropriate technical and organizational measures to protect your personal data against unlawful processing.

For example, we have taken the following measures:

  • all persons acting on behalf of Torque & Repair Services can take note of your data, are bound by confidentiality thereof
  • we have a username and strict password policy on all our systems

If a data breach should occur with adverse consequences for personal data, our customers will be personally notified in the circumstances provided for by law.

Links to Other Websites

Our website may contain links to other interesting websites. As soon as you use these links, you will leave our website and you should be aware that we have no control over and / or over these external website (s).

Consequently, we cannot be held responsible for the protection and privacy of all information you provide on these external websites, so always be careful and always review the privacy statement that applies to each individual website before using and / or enter personal information.

Management of your personal information

We do everything we can to guarantee your privacy and therefore handle personal data with care. Torque & Repair Services complies in all cases with applicable laws and regulations, including the GDPR ( General Data Protection Regulation ) – also known as AVG ( General Data Protection Regulation ). . You can choose to limit the collection or use of your personal information in the following ways:

  • when you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information provided to be used by us for further internal processing of your personal data
  • if you have previously agreed to the use of your personal information for direct marketing purposes, you can change your mind at any time by unsubscribing using the unsubscribe links provided or by contacting us in writing and / or by telephone.
You can request details of personal information we hold about you free of charge from our Registered office: Esstraat 9, 9120 Melsele (Beveren-Waas) – BE. If you believe that the information we have about you is incorrect or incomplete, and / or that you wish to transfer and / or delete it, please notify us in writing at the above address. Incorrect information will be corrected immediately and without compensation. In addition, you can also object to the processing of your data for serious and justified reasons. We may ask you to identify yourself before we can comply with the aforementioned requests and try to complete them within 10 working days.

Processing of personal data of our customers

Personal data of our customers is provided by Torque & Repair Services processes for the following purpose (s):

  • to process, activate and notify you of the request for your contact information
  • inform about (new) services and / or products
  • for setting up, maintaining and supporting assignments and / or services
  • executing or issuing an assignment
  • to track performance
  • to keep track of studies, tests and statistics, including trend analysis
  • administrative purposes
  • to comply with legal obligations

For the above objective (s), Torque & Repair Services request the following personal data:

  • first name
  • last name
  • phone number
  • email address
  • date of birth
  • address
  • website and associated social media channels (if applicable)

Your personal data will be provided by Torque & Repair Services stored for the above mentioned processing (s) during the term of the agreement and thereafter only in the financial administration for a maximum of 10 years.

Processing of personal data of newsletter subscribers

Personal data of newsletter subscribers are provided by Torque & Repair Services processes for the following purpose (s):

  • informing the person by means of news items about our services, products and any promotions
  • communication about us Torque & Repair Services, Events and Services

The basis for this personal data is:

  • the registration form for our newsletter
  • your written consent via e-mail contact

For the above objective (s), Torque & Repair Services request the following personal data from you:

  • first name
  • last name
  • email address
  • date of birth
  • website and associated social media channels (if applicable)

Your personal data will be provided by Torque & Repair Services stored for the above processing (s) during the period that one is registered for our newsletter. You can unsubscribe at any time via the following page: Unsubscribe from newsletter


We only process personal data of minors (persons under 18 years of age) if written permission has been given by the parent, carer or legal representative.


Torque & Repair Services reserves the right to change this privacy policy. Changes will always be published on this website prior to their entry into force. It is recommended that you consult this policy regularly so that you are aware of these changes.


If you would like to receive more information or have questions about Torque & Repair Services, you can contact us here.